Position Summary
Carlin Horticultural Supplies is currently seeking an Ecommerce & Marketing Assistant to join our team at our Milwaukee, WI location at 8170 N. Granville Woods Road. The position is responsible for effectively developing and promoting Carlin Horticultural Supplies and ProGreen Plus products through the company website, manage and maintain website product information, support customers with their online experience, develop website-related reports, and identify and implement opportunities to improve the website and overall customer experience.
Key Responsibilities
- Add, edit, and remove products from the company website, including product descriptions, keywords, images, brands, and related products.
- Maintain supplier partner information and digital product collateral, including product labels, Safety Data Sheets (SDS), product flyers, images, and videos.
- Assist customers in establishing online accounts and provide friendly, courteous assistance with online ordering, user experience, and technical questions.
- Communicate with supplier partners and vendors to obtain product information and digital marketing materials.
- Review and revise website product categories and subcategories to improve customer navigation, searchability, and overall user experience.
- Adjust product pricing for promotional events and closeout programs.
- Develop regular website-related reports, including reports on products, sales, keywords, customer accounts, searches, and other e-commerce activity.
- Define, coordinate, and help drive website improvement projects.
- Regularly test website functionality, including test orders, to help ensure a positive customer experience.
- Communicate with the website hosting company and/or application programming interface (API) provider regarding technical issues.
- Process customer orders when necessary.
- Work collaboratively with customers, vendors, sales, management, office staff, warehouse staff, and operations.
- Complete other tasks or duties as assigned and approved.
Qualifications & Experience
- Education: Bachelor’s or Associate degree in marketing, communications, business, or a related field. Appropriate experience may be considered.
- Experience: 1–3 years of experience in marketing, communications, e-commerce, or a related field.
- Special Skills: Strong communication, copywriting, editing, planning, organizational, problem-solving, and math skills. Proficiency in Microsoft Office/Microsoft 365 and Adobe Creative Cloud is preferred.
- Industry Knowledge: Experience or familiarity with the greenhouse, nursery, landscape, horticultural, or broader green industry is a plus.
You may be a strong fit if you:
- Have an interest in e-commerce, marketing, communications, and the greenhouse, nursery, landscape, or horticultural industry.
- Enjoy creating and maintaining accurate, engaging product content and helping customers have a positive online experience.
- Have strong communication, writing, editing, organizational, and problem-solving skills.
- Are detail-oriented and enjoy working with websites, product information, images, reports, and digital content.
- Value teamwork, accuracy, continuous learning, and finding ways to improve the customer experience.
- Want a long-term career with a family-owned industry leader.
About Carlin Horticultural Supplies
If you’re looking for a career in the green industry where your expertise is valued, work-life balance is respected, and professional growth is encouraged, Carlin Horticultural Supplies is the right place for you.
Carlin Horticultural Supplies is a family business. The family has been in the horticultural industry since the early 1900's. Carlin Horticultural Supplies is the complete Wholesale supplier for greenhouse, garden center, landscape, and nursery businesses, providing superior customer service and offering the best products available.
What We Offer
- Strong work-life balance.
- Competitive benefits package including health, dental, vision, and life insurance.
- Paid holidays and Paid Time Off (PTO).
- 401(k) and Incentive Plan.
- Career growth and advancement opportunities.
- Collaborative and supportive team environment.
- Company hours of operation are 8 am to 5 pm Monday through Friday. Extra time/travel may be required for specific events or projects.
Apply Today
If you are interested in joining a respected, family-owned leader in the green industry, please send your resume and cover letter to:
Nick Noskowiak
[email protected]
