About Brand Bloom
Brand Bloom LLC is a marketing agency that helps brands flourish with clever strategy, fresh creativity, and hand-picked words to tell their unique stories. We are a rapidly-growing, female-owned small business passionate about helping our clients reach their goals. Our services include marketing strategy, branding, social media marketing, email marketing, website marketing, and graphic design.
About the Position
This is a strategic, client-facing role for someone who thrives on taking ownership, leading client relationships, driving marketing strategy, and producing excellent work from idea through execution.
As Marketing Manager, you’ll serve as a primary point of contact for a variety of Brand Bloom’s clients, overseeing their marketing strategy, projects, timelines, communication, and deliverables. This person will work closely with our internal team to develop strategy and turn it into action — assigning tasks, providing clear direction, reviewing work, owning quality control, managing deadlines, and keeping products and deliverables on track.
The ideal candidate can look at a client’s goals and marketing needs as a whole, determine what needs to happen next, and confidently move the work forward with support from our team.
This role also requires someone who is comfortable jumping into hands-on marketing work when needed to support our team, whether this means making a SquareSpace website update, editing a graphic in Canva, updating an email campaign, or writing a social media caption.
Most importantly, the right fit for this role is someone who takes tremendous pride in their work. The ideal candidate will care about the details, communicate clearly and provide outstanding customer service to our clients, and have high standards for strategy and execution.
Perks & Benefits
- Fully-remote position
- Flexible schedule with prioritization of work-life balance
- Quarterly bonus opportunities based on individual and company performance
- $100/month health care stipend
- 15 days of paid time off (PTO) annually
- Paid holidays throughout the year
- Paid holiday break from Christmas through New Year’s
- Meaningful ownership over your clients, projects, and work
- Opportunities to contribute ideas, improve processes, and help shape the future of Brand Bloom
- Creative variety with the opportunity to work across different industries, brands, and marketing projects
Responsibilities
Fully Own & Manage Multiple Client Accounts:
- Serve as a primary day-to-day contact for a variety of Brand Bloom clients
- Build strong client relationships, giving clients rave-worthy customer service
- Lead client meetings and conversations with confidence, warmth, and professionalism
- Respond to client emails promptly, with clear communication and warm support
- Translate client requests and conversations into clear next steps for both the client and Brand Bloom team
- Proactively communicate updates, deadlines, outstanding items, and strategic recommendations with clients
- Provide weekly client check-in updates with wins, tasks completed, and upcoming projects and needs
- Follow up with clients for approvals, assets, feedback, and other items needed to keep projects moving
- Understand each client’s business, brand, audience, goals, priorities, and ongoing marketing needs
Develop & Lead Marketing Strategy
- Develop thoughtful, impactful marketing strategies based on client goals rather than simply executing requests
- Identify opportunities to strengthen clients’ marketing and proactively bring ideas and recommendations to the table
- Develop campaign strategies, social media content plans, messaging, website recommendations, and other marketing efforts, and clearly articulate strategy to the Brand Bloom team
- Think critically about what’s working, what could be improved, and what to offer to best support our clients next
- Ensure individual marketing initiatives work together as part of a cohesive overall strategy
- Review insights and analytics to make ongoing recommendations for improvement
Manage Projects & the Brand Bloom Team
- Turn strategies and client requests into organized, actionable projects and tasks
- Assign work to the appropriate Brand Bloom team members with clear instructions, context, deadlines, and expectations
- Manage multiple clients’ projects, deliverables, and deadlines simultaneously, ensuring all deadlines are met and following up proactively
- Manage our project management system, Monday.com, and ensure it is kept organized and up-to-date
- Review work for accuracy, quality, strategy, and brand voice
- Write copy for graphics and provide direction for graphic design projects
- Review social media content and make sure all best practice components (tags, hashtags, adaptations by profile, etc.) are in place
- Keep Brand Bloom team members accountable for the items needed to move projects forward
Support Marketing Task Execution
While account ownership, strategy, and project management are the primary focus of this role, the Marketing Manager should also be comfortable jumping in to help with marketing components as needed:
- Making updates to SquareSpace websites
- Updating graphics and marketing materials in Canva
- Building or editing email marketing campaigns
- Writing and editing website, email, social media, and marketing copy without the use of AI
- Updating digital content and marketing assets
- Handling smaller client requests that don’t require delegation to another team member
Who We're Looking For
The right person for this role is someone who takes tremendous pride in their work, is an ambitious go-getter who wants to grow and succeed, and who is not afraid to take ownership of projects.
Personality & Fit
Committed to Quality – You care deeply about delivering thoughtful, high-quality, above-and-beyond work
Proactive – You are able to identify what needs to happen next, prioritize projects, and take initiative to move tasks forward independently
Extremely organized – You can manage multiple clients, projects, deadlines, emails, and priorities without losing track of the details.
Strategic – You have a strong background in marketing, understand the why behind marketing decisions, and can confidently make recommendations rather than simply executing requests
Customer Service-Focused – You enjoy working directly with clients and communicate clearly and warmly to ensure they feel supported and cared for
Qualifications
- 3+ years of professional marketing experience, with a strong understanding of marketing strategy, client service, and marketing deliverable execution
- Project management experience with demonstrated ability to manage multiple projects, priorities, deadlines, and clients simultaneously
- Experience independently managing projects or accounts from strategy and planning through execution and completion
- Excellent written and verbal communication skills, including the ability to write polished client communications and marketing copy without relying on AI
- Exceptional organization and attention to detail, with a proven ability to keep many moving pieces organized without requiring significant oversight
- Comfortable working in and learning a variety of marketing platforms and tools.
- Experience with platforms such as SquareSpace, Canva, and Monday.com or other project management platforms is preferred.
- Agency experience is a strong plus, or other similar experience managing projects for multiple clients simultaneously
- Must be a self-starter who is comfortable working independently, owning tasks, making decisions, solving problems, and proactively determining what needs to happen next
- This is not an entry-level position. Candidates should have enough professional marketing and project management experience to confidently jump in to take meaningful ownership of accounts and projects
- Must be consistently available Monday through Friday between 8 AM and 4 PM Central Time to collaborate with the Brand Bloom team and communicate with clients during business hours
