VP, Group Account Director

Synchrony

At Synchrony, our driving force is to be essential to people's everyday lives by making it easier for the many millions of people who rely on us to access their essential needs and everyday wants with consumer financing that works for them – from their first credit card to a lifetime of flexibility. We do this by helping people make informed, smart credit choices so they can live healthier financial lives and by connecting them to Synchrony's ecosystem of hundreds of thousands of small- and mid-sized businesses and health and wellness providers that are the backbone of the U.S. economy.

https://www.synchrony.com/


Position Details

VP, Group Account Director
Job
Full-time
Office/WFH
100% remote
4/21/2025
Twin Cities Metro
St. Paul or Remote, MN

Role Summary/Purpose:

Are you a natural relationship-builder? Do you thrive on helping people achieve their best work and outcomes? Are you adept at understanding and communicating business needs in ways that inspire creative solutions? If so, consider joining Goldmind Creative in the role of VP, Group Account Director.

This senior leader builds and nurtures strong relationships with key partners/clients and creates an environment for great creative work to thrive. They are growth-minded, with an entrepreneurial spirit and bring a solutions-minded approach to everything they do. They are the voice of the client in the creative process, helping the creative team to understand business goals so they can deliver strategic, purpose-driven solutions that drive results.

Our Way of Working

We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.

Essential Responsibilities:

  • Builds relationships and processes to ensure that all stakeholders are aligned on strategic direction and key performance metrics, providing accountability for portfolio success through regular discussion and informed by reporting and analytics

  • Possesses deep understanding and in-depth knowledge of business objectives, key issues, competitive environments, and industry trends to help inform the creative strategy. Drives key senior client relationships by knowing their business inside and out, acting as their trusted partner

  • Drives new opportunities for organic and net new growth

  • Able to clearly articulate the agency’s position during client presentations

  • Provide guidance and training to the rest of the account team

  • Fosters an environment where everyone feels supported and brave about ideas

  • Articulates macro business context to the team, and helps explain creative decisions to our partners

  • Leads regular portfolio business reviews with key partners

  • Ensures portfolio team delivers projects that are aligned with the client ask, on time/budget

  • Provides oversight for overall groups resources and workload balance and serves as an advocate for the team within Goldmind and Synchrony

  • Sets the tone for internal team dynamics, ensuring rapport and trust with all team members

  • Responsible for performance and growth for all direct reports

  • Perform other duties and/or special projects as assigned

Qualifications/Requirements:

  • Bachelor’s degree; OR, in lieu of degree, a high school diploma and 11+ years of work experience in a brand/marketing/advertising environment in a creative leadership, account management or creative team management role

  • 7+ years of experience of integrated (multi-discipline) brand/marketing/advertising communications experience that includes:

    • Experience leading teams in a fast-paced agency environment

    • Experience managing direct reports

Desired Characteristics:

  • 12+ years of agency marketing experience

  • Clear and articulate verbal and written communication skills

  • Ability to identify strategic needs of the client and their business, lead all aspects of planning with sound business recommendations and generate alignment with key business partners

  • Experience navigating large and complex organizations, including gaining access to key stakeholders and successfully managing relationship building dynamics and processes

  • Conflict resolution and problem-solving skills

  • Demonstrated ability to use good judgment in high stakes situations

  • Track record of experience managing and mentoring team members with high integrity and ability to inspire and motivate a diverse team toward a common goal

  • Exceptional written communication skills that encompass clear, compelling communications

  • Highly articulate with outstanding presentation skills appropriate to C-level executive presentations

  • Self-motivated, goal oriented, persistent, and skilled at negotiation

  • Workfront knowledge a plus

The salary range for this position is 110,000.00 – 185,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.



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