Sr. CRMA Analyst

We are looking for a Sr. CRMA Analyst to support our Salesforce eco-system. The Sr. CRM Analyst be responsible for designing, developing, implementing, and optimizing advanced analytics solutions using Salesforce CRM Analytics (CRMA, formerly known as Einstein Analytics).

The ideal candidate will have a strong background in Salesforce, data analytics, and business intelligence, with the technical skills to present actionable insights to inform strategic decisions.

Highlights of your role:

• Work with stakeholders across several business units and functions to define reporting and analytics requirements 
• Develop a deep understanding of the company’s business processes and customer journeys and how to connect them to data 
• Design and develop visually appealing and easily digestible Salesforce CRM Analytics data applications, datasets, lenses, dashboards, and stories to provide actionable insights and drive data-driven decision-making. 
• Improve performance in CRMA, including optimizing queries, building scalable recipes, and designing reusable datasets 
• Lead the design of data transformation processes, including dataflows and datasets, as well as create dashboard wireframes and stories describing their function 
• Prepare data for visualization (e.g., data profiling, data cleansing, volume assessment, partitioning, modeling data, etc.)
• Ensure related metrics across business units are aligned with strategic priorities 
• Analyze, monitor, and identify trends in key performance metrics 
• Identify gaps in metrics that may lead to actionable insights 
• Communicate and present insights to colleagues and stakeholders 
• Stay updated with the latest features and capabilities of Salesforce CRM Analytics and proactively recommend enhancements and improvements to existing solutions.

You're a good fit if you have (or if you can):

• Bachelor's degree in business, marketing, information systems, or a related field. 
• Proven ability to tell a story through visualizations and data, specifically CRM data. 
• Detail-oriented with a focus on accuracy in data collection and process standardization. 
• Minimum 3-5 years hands-on experience with CRM Analytics/Einstein Analytics/Tableau CRM and Salesforce reports. 
• Strong proficiency in Salesforce, including Salesforce CRM Analytics. 
• Experience with data integration tools and techniques, such as Salesforce Data Loader, ETL tools, and APIs. 
• Skilled in dashboard visualization development best practices. 
• Proficiency in SAQL (Salesforce Analytics Query Language), dataflows, datasets, lenses, dashboards, and stories in Salesforce Einstein Analytics. 
• Proficiency in SQL and data manipulation languages. 
• Knowledge of data warehousing concepts and technologies. 
• Strong analytical and problem-solving skills. 
• Excellent communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders. 
• Strong analytical and strategic thinking skills. 
• Ability to make data-driven decisions. 
• Strong analytical and statistical skills and experience managing large data sets. 
• Strong communication and presentation skills. 
• Experience with other Salesforce products, such as Sales Cloud, Service Cloud, or Marketing Cloud.

Also want to make sure you have:

• Salesforce certification in Tableau CRM & Einstein Discovery Consultant is highly preferred. 
• Experience with Tableau or Power BI is highly preferred. 
• Experience with BigQuery, Google Analytics, and marketing attribution models. 
• Experience mentoring other analysts and data engineers.

Together, we live our values and enjoy a culture that feels like home. Our better living approach to benefits supports you at work and beyond. From day one, you receive health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more!

A few unique offerings include:

• $300 annual wellbeing account to spend on whatever makes you happy + healthy 
• Better Living Day! (a paid day off to go have some fun) 
• $$ Annual profit sharing - get rewarded for the role everyone plays in making Marvin a success 
• Giving at Marvin - join coordinated volunteer opportunities 
• Brighter Days Fund - financial support thanks to your colleagues and the Marvin family should you suffer a personal hardship 

When you belong to the Marvin team, it's all part of the package.Apply today!