Senior Member Communications Manager, Sg2

Vizient

When you’re the best, we’re the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talentswhile living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performancethrough an inclusive environment bothnow and in the future.

Sg2, a Vizient company, revolutionized the understanding of future health care demand with the introduction of the Impact of Change forecast in 2001. Today, Sg2 is the industry’s premier health care strategy advisory firm, helping organizations solve for the challenge of achieving smart growth by leveraging our unique combination of insights, expertise, and analytics. Sg2 serves health care providers across the spectrum, including integrated delivery networks, academic medical centers, independent community hospitals and life sciences companies. Learn more about Sg2 at www.sg2.com.

https://www.vizientinc.com/

Position Details

Senior Member Communications Manager, Sg2
Job
Full-time
12/11/2024
Chicago Illinois
Chicago, IL

In this role, you will create and maintain a comprehensive library of innovative communication pieces that drive awareness, understanding and consumption of the Sg2 intelligence, events and analytics resources provided through Sg2 Member contracts with hospitals, health systems and life sciences companies. You will be tasked with developing new content as well as repurposing existing materials across various communication channels such as email, web, social media, podcasts, and video. Your goal will be to drive awareness, understanding, and consumption of Sg2 resources while maximizing customer engagement and value through multi-channel communication strategies.

Responsibilities:

  • Create and maintain a library of assets for member communication and engagement focused on Sg2's combined intelligence and analytics membership offerings. 
  • Develop and coordinate multimedia content and packages (e.g., social media, emails, videos, microsites, blogs) as part of integrated communication campaigns for Sg2 services, products and events. 
  • Contribute to Sg2’s social media strategy and execution to grow our online presence and audience. 
  • Work closely with Member Communications team members, along with Service, SMEs, Creative, Product Management, Marketing and other teams as needed to establish content, style, graphics and tone of new or refreshed assets. 
  • Effectively manage work assignments and projects to meet deadlines based on current business needs and objectives. 
  • Meet with appropriate team representatives to discuss communication needs, deliverables and participate in the development of necessary or new collateral. 
  • Learn, adhere to and educate others to ensure understanding, application, and adherence to production and approval protocols and Sg2 brand and style guidelines. 
  • Utilize key performance indicators (KPIs) to gain insights into the effectiveness of communication strategies and tactics by analyzing data to identify areas of success and opportunities for improvement and provide actionable recommendations for adjustments to enhance performance.
  • Relevant degree preferred. 
  • 5 or more years of relevant experience required. 
  • Excellent copywriting and editing skills required. 
  • Experience and knowledge of e-mail, web and social media communication strategies and tactics required. 
  • Attention to detail and an eye for quality are critical. 
  • Strong technical, analytical and data presentation skills. 
  • Excellent written and oral communication skills with the ability to interface with various levels of the organization. 
  • Experience with Eloqua, Pardot or similar marketing automation systems preferred. 
  • Experience with Oracle, Salesforce or similar CRM system preferred. 
  • Sitecore or similar web CMS experience preferred. 
  • Willingness to learn, multi-task and be passionate about the health care industry. 
  • Highly professional, energetic, dedicated, self-motivated and goal oriented. 
  • Must be comfortable working in a fast-based, dynamic environment and making recommendations or decisions absent detailed direction.

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