Senior Coordinator, Internal Communications

About the Role

In this role, you will create meaningful, memorable, actionable enterprise-wide communications that inform and engage associates.

What You’ll Do

• Create internal communication strategies and content that connect to Kohl's company priorities, purpose and values by evaluating the business need, audience, timing and impact of the message 
• Contribute to the internal communications content calendar with an enterprise-wide focus to ensure associates are informed on key business initiatives 
• Ghostwrite emails for Kohl's executive team 
• Leverage analytics to guide content strategy and pivot plans as needed to ensure objectives are met and exceeded 
• Align internal communications timing and content with other company communications by creating strong relationships with internal and external partners 
• Draft communications using AP Style guidelines that leverage the appropriate content and tone 
• Guide business partners on the appropriate communication vehicles, timing and message for their communications and ensure content is created and published 
• Ensure awareness and alignment with business partners and senior leaders to key company communications and initiatives 
• Creatively ideate with and give clear direction to video and graphic production partners 
• Oversee processes and guidelines for the creative development of associate-focused communication materials 
• Monitor industry trends and recommend actions to improve and modernize communications 
• Work with internal partners to evaluate processes to enhance team efficiency 
• Train new contributors on communication processes and vehicles 
• Additional tasks may be assigned

What Skills You Have

Required

• Bachelor's degree or equivalent experience in Communication, Journalism or Marketing 
• 3-5 years of related experience 
• Proven project management skills and the ability to multitask without sacrificing detail 
• Effective prioritization and decision-making skills 
• Excellent written and verbal communication skills, including experience writing, proofreading and editing communications focused on AP Style 
• Solution-oriented problem solver 
• Cross-functional collaborator

Preferred

• Experience in a retail environment 
• Experience writing content briefs

Special Requirements

• Occasional Travel