Senior Account Supervisor, Corporate Affairs

ABOUT THE ROLE:

Zeno is seeking an experienced Senior Account Supervisor to support and lead clients with corporate reputation strategy and program execution. You will collaborate with the team, provide sound counsel and recommendations to clients, and drive results inclusive of traditional and emerging public relations tactics. You’ll develop a comprehensive understanding of your accounts – their business, products, markets, and industry stakeholders.

The Senior Account Supervisor will work closely with senior-level team members to implement reputation management programs, including global campaign execution and executive visibility and thought leadership, for Zeno clients across the U.S and globally. In addition, the role will include new business proposal development and presentations, as well as the opportunity to contribute to the intellectual capital for the firm. You will be responsible for managing the overall quality of projects and accounts, as well as adherence to budgets. You will work as part of a team on a variety of accounts, in industry sectors such as consumer, technology, professional services and business-to-business, but will be expected to be comfortable leading projects and directing and mentoring staff when appropriate.

You will succeed at Zeno if you are confident, resourceful, tenacious, have an understating of traditional and non-traditional PR tactics and the media landscape, and drive great results for clients while building strong relationships with your clients and your team.

RESPONSIBILITIES:

• Lead day to day client work to ensure delivery for today and readiness for tomorrow. 
• Develop media relations strategy and conduct outreach for programs/projects. 
• Execute national business media relations strategy for programs/projects. 
• Identify new growth opportunities based on insights into the company, client, industry, and economy. 
• Lead the client service function for program planning, problem solving and strategic counsel. 
• Maintain financial responsibility for accounts including forecasting and account profitability. 
• Provide strategic counsel and guidance to clients, as well as to colleagues in the Zeno network, to ensure success. 
• Secure, maintain and grow the business. 
• Understand key client industry issues relating to products, product categories, technologies, primary and potential competition, and general issues facing the industry. 
• Understand key competitors and their business strategies. 
• Work across geographies and help shape direction and focus of practice.

• 8+ years of experience in Corporate PR, previous agency experience. 
• A history of success in providing sound creative and strategic counsel to clients and building credibility with senior level client contacts. 
• Bachelor’s degree. 
• Collaborative spirit, results driven with the ability to manage multiple priorities and work against deadlines. 
• Demonstrate the ability to think strategically, creatively, and holistically about client programs. 
• Excellent writing skills, solid presentation skills, experience developing and delivering client presentations, including new business. 
• Must have an in-depth knowledge of reputation management and a working knowledge of traditional and non-traditional media. A current track record of success in building relationships with national business media and driving results for clients. 
• Must have a strong background in corporate communications and solid corporate media relations contacts. 
• Proven leadership experience, mentoring and developing junior talent.

ABOUT OUR BENEFITS:

Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance. We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long-term disability. Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program. Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support. And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self-care time. Employees are supported in their pursuit of financial wellness with a 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach. And our unique ZenoFit program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy. These and other benefits are available to non-temporary employees in the US.