Public Engagement & Communications Manager

HNTB

At HNTB, we are harnessing the power of collaboration and innovation to establish a new vision for the future of mobility across our country. You don’t have to look far to see our impact. For more than a century, HNTB’s spark has connected people and places, expanded opportunity, and left a lasting impact on our communities. Our culture of integrity and inclusion, combined with groundbreaking solutions, has affirmed our reputation and positioned our firm as the industry leader in delivering extraordinary value.

When you join HNTB, you are joining an employee-owned firm founded on the values of integrity, collaboration, personal accountability, respect for others, and the development of all employees. We are committed to the continual improvement of an inclusive and diverse workplace. We encourage our employees to bring their whole and authentic selves to work, provide them a meaningful welcoming environment where they are valued, celebrated and respected. Diversity of thought and unique perspectives drives innovation, engagement and retention, which makes HNTB better and brings value to our clients and our communities.

https://www.hntb.com/

Position Details

Public Engagement & Communications Manager
Job
Full-time
Office/WFH
100% remote
4/3/2025
Southeast Wisconsin
Madison or Milwaukee, WI

What We're Looking For:

Are you seeking a vibrant and dynamic workplace that values culture and work-life balance? Look no further! Our company has been recognized by the Milwaukee Business Journal as one of the Best Places to Work for the last 4 years. We pride ourselves on fostering a supportive environment where you can thrive both personally and professionally.

As a key member of our growing Milwaukee team, you will have the opportunity to work on challenging projects and collaborate with top experts in the state. With over 80 years of experience in Wisconsin and a reputation as a top design partner with WisDOT, we offer unparalleled career growth and technical development opportunities.

This opportunity entails planning, developing, and leading public involvement strategies and programs for clients to facilitate communication and acceptance of projects and initiatives. In this role, you will work with project teams in Wisconsin and throughout the firm on large scale infrastructure projects for public sector clients. You will be required to manage a team of over ten staff members including public engagement, strategic communication, multimedia and graphic design staff. The ideal candidate will have strong mentorship skills and a strategic mindset to support a growing office and practice area.

What You’ll Do:

  • Manages day-to-day operations and oversees the creation of marketing and communications collateral to ensure that it is consistent with client brand guidelines and quality standards including fact sheets, presentations, press releases and reports.
  • Implements public involvement, communications, and outreach strategies and programs for clients to facilitate communication and acceptance of projects and initiatives and monitor their success.
  • Develops content to provide consistent, targeted, and impactful messages
  • Directs the development of and approves speeches, presentation materials, correspondence, digital media (such as social media, email newsletters, and websites) and other media for client review.
  • Engages with client to develop, recommend and determine appropriate communications vehicles to disseminate project or program information with stakeholders as directed by the communications plan and the client.
  • Identifies stakeholder perceptions of the initiative and its services, and makes recommendations necessary to improve perceptions, build support and advance project or program goals.
  • Defines and reports key performance indicators (KPIs) to indicate a campaign's level of effectiveness.
  • Plans and coordinates community meetings including scheduling, determining location, and ensuring proper setup and materials are present.
  • Oversees compliance with rules and laws specifically outlined by state and federal regulations and those that may be requested by clients.
  • Implements quality control procedures to ensure team is producing high quality programs.
  • Contributes ideas for new initiatives through research and recommends innovative communications and outreach techniques
  • Responsible for the recruitment, hiring, mentoring, development, and retention of staff, including performance and compensation reviews.
  • Contracts with and manages sub-consultants for public/community relations, graphic design, and other outside work when needed.
  • Performs other duties as assigned.

What You’ll Need:

  • Bachelor's degree in Political Science, Marketing, Communications, English, Journalism or related field and 8 years of relevant experience, or

    • In lieu of education, 12 years of relevant experience

    What We Prefer:

    • Experience managing employees and leading teams involved in public engagement, strategic communications and creative services

    • Experience working in the transportation industry and working with public sector clients.


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