Mid-Level Gift Officer

The Mid-level Giving Officer manages a portfolio of prospects and donors and assists in planning and implementing activities to build TPT’s mid-level annual giving program. Reporting to the Mid-level Giving Manager, this position will be charged with cultivating relationships within a mid-range portfolio of 300+ donors and prospects contributing $1,200 - $4,999. The individual hired for this position will be instrumental in donor acquisition, upgrade and retention efforts as well as impactful and scalable stewardship activities.

Hiring Salary: $70,000 - $85,000 annually (depending on qualifications).

Hybrid Work Environment: Candidates must live in or be willing to relocate to the Twin Cities Metro area.

MAJOR AREAS OF RESPONSIBILITY:

Donor Relations (65% of time)

• Consistently meet or exceed revenue and growth goals through donor cultivation. 
• Manage a portfolio of 300+ mid-level donors and prospects ($1,200 - $4,999). 
• Identify, qualify, cultivate, solicit, and steward supporters through engagement including visits, virtual meetings, email, calls, event participation, and personalized correspondence. 
• Leverage and maintain impeccable donor database records in TPT’s CRM. 
• Identify donors’ passions and interests, build relationships, and leverage those relationships into meaningful support opportunities. 
• Work collaboratively with other Giving Officers to upgrade mid-level donors to major donors and planned giving donors. 
• Serve as point of contact for new mid-level donors and create a positive experience for donors who transition from membership to mid-level. 
• Actively participate in the creation and execution of fundraising activities and events, including station tours, donor visits and events hosted by the Development Team. 
• Represent the organization at events, presentations, tours, and meetings. 
• Communicate the value and impact of TPT while representing the TPT brand to our community. 
• Research, create and recommend new programs and opportunities to support donor stewardship. 
• Collaborate with development, communications and marketing staff to maximize visibility and collaboration that supports TPT’s fundraising strategies.

Mid-Level Strategy and Processes (30% of time)

• Utilize data to evaluate internal and external trends, set goals, and develop strategies and tactics for converting, upgrading, and retaining donors. 
• Develop and implement customized communication, stewardship, and engagement strategies that successfully move donors through the giving pipeline. 
• Manages mid-level giving including personalized renewal, upgrades, acquisition, and acknowledgment. 
• Maintain integrity of the CRM, which includes tracking all donor interactions, and assisting in analyzing data to inform and prioritize individuals and strategies. 
• Meet individual goals as well as helping the Development team reach group annual revenue goal $4MM.

Other Duties as Assigned (5% of time)

• Participate as an active member of the Development Team and contribute to shared goals and collaborate with colleagues on achievement of priorities. 
• Complete other tasks as assigned.

Required Experience:

• 4 years combination of education and successful work experience may be considered, in lieu of a bachelor’s degree. 
• 3-5 years of fundraising experience in the nonprofit sector with a demonstrated record of accomplishment with annual giving and major gifts of $1,000 or more. 
• Capacity to interact comfortably with donors and the TPT Board Directors 
• Experience using CRM software.

Preferred Experience:

• 7+ years of fundraising experience with demonstrated record of accomplishment with annual giving or gifts of $2,500 or more. 
• Bachelor’s Degree

Knowledge, skills, and abilities:

• Proficiency using a CRM to maximize relationship management. 
• Ability to use discretion when handling and communicating sensitive information 
• The ability to create effective, high-quality relationships with excellent interpersonal, written and verbal communication skills. 
• The ability to work independently and motivate self to achieve success by taking initiative and being detail oriented. 
• Strong analytical and computer application skills: Microsoft Office Suite – Outlook, Word, Excel, OneDrive, Teams. 
• Strong focus on audience and end user needs 
• Strong problem solving, organizational and time management skills. 
• Excellent customer service, oral and written communications, and interpersonal skills. 
• Ability to work collaboratively and communicate effectively with all team members.
• Commitment to advancing Inclusion, Diversity, Equity and Accessibility (IDEA) priorities within the organization. 
• Ability to travel to locations in the greater metro area on a frequent basis, partake in some evening and weekend hours for meetings and events. Occasional travel out of the state.