Head of Communications, S&P Dow Jones Indices

The Team:

As Head of Communications for S&P Dow Jones Indices, a division of S&P Global, you will lead a talented and dynamic team of communicators in the Americas, EMEA and APAC. You will oversee both internal and external communications programs for the division that are aligned with broader enterprise goals. You will work closely with S&P Global’s enterprise Communications and S&P Dow Jones Indices leadership teams. This role will report directly to the Global Group Head of Communications for S&P Global Ratings and S&P Dow Jones Indices, ensuring alignment across S&P Global divisions and the broader communication strategy for S&P Global.

The Impact:

You will:

• Lead a global communications team by developing and executing an integrated communications strategy for S&P Dow Jones Indices that is aligned with the division’s strategic priorities and growth areas. 
• Drive the external communications and media relations strategy for the division, raising the visibility and reputation of S&P Dow Jones Indices’ market-leading indices and benchmarks. 
• Partner closely with the S&P Dow Jones Indices CEO, Operating Committee, and leadership teams to bring the divisional strategy to life and communicate key initiatives that drive employee engagement and business success. 
• Partner with and serve as counsel to the Group Head of Communications for Ratings and Indices, contributing to the overall leadership of the communications function across both Ratings and Indices. 
• Collaborate with the People Team and Enterprise Internal Communications to develop strategies that support people initiatives, change communications, and business priorities. 
• Oversee the evolution of corporate messaging on benchmarking, financial markets, and market trends, ensuring alignment with other divisions and broader organizational priorities.

Responsibilities:

Internal Communications Strategy

• Lead the development and execution of the communications strategy for S&P Dow Jones Indices, ensuring alignment with broader divisional and enterprise goals.
• Partner with the leadership teams to drive global internal communications that engage employees, keeping them informed and aligned with business objectives.
• Provide strategic counsel to senior leaders, offering support for leadership communications, change management, and business strategy communication.
• Manage communication programs for organizational changes, mergers, and other initiatives, ensuring smooth communication during transitions.
• Use employee feedback and metrics to continuously improve communication strategies and drive engagement.

External Communications Strategy

• Lead S&P Dow Jones Indices external communications strategy and oversee global implementation of regional programs.
• Drive outreach for the division’s thought leadership program, positioning S&P Dow Jones Indices as a key authority in, financial benchmarks and indexing and market insights.
• Collaborate with subject matter experts to secure proactive media placements, including op-eds, features, and broadcast opportunities.
• Identify and align with market trends that impact communication programs, particularly in the areas of sustainability, active vs. passive investing, private markets, equity and fixed income markets, and Generative AI.
• Lead the division’s crisis communications strategy, proactively developing messaging to protect its reputation, particularly around benchmark methodologies and financial data.
• Lead on reputational issues management for the division, ensuring the market-leading brand of S&P Dow Jones Indices is defended and protected.
• Develop a communications metrics-driven reporting framework that demonstrates accountability and progress against the communications strategy, and present key insights in a format digestible for the S&P DJI Operating Committee and S&P Global Communications leadership.
• Manage and mentor the Divisional Communication team, supporting their career development and ongoing growth.

Basic Required Qualifications: 

• Bachelor’s degree in Communications, Journalism, Public Affairs, Business, Finance, or related fields; Master’s preferred. 
• Minimum 10 years of experience in corporate, strategic, or internal communications, ideally within financial services or regulated industries. 
• Strong project management skills with the ability to handle multiple priorities under tight deadlines. 
• Excellent writing, editing, and presentation skills, particularly in conveying complex financial and market-related content clearly and effectively. 
• Experience leading communications for a global, cross-functional team, particularly within the financial or regulated sectors. 
• Demonstrated success in developing and executing both internal and external communications strategies that align with business goals. 
• Proven track record in managing crisis communication strategies and protecting corporate reputation. 
• Experience in financial markets, indices, or data services, with preference for familiarity with S&P Dow Jones Indices.

Additional Qualifications:

• Proven leadership experience, with the ability to lead and inspire a global communications team and collaborate with senior leaders across multiple divisions. 
• Strong strategic thinking skills, capable of translating complex concepts into clear, actionable communication plans.
• Ability to advise leadership and act in fluid and fast-moving situations with confidence. 
• Exceptional stakeholder management, relationship-building, and influencing skills, with the ability to drive outcomes across a matrixed organization. 
• Experience leading and managing organizational change communications. 
• A highly collaborative leader with a passion for team development and fostering a strong, inclusive culture. 
• Strong ability to advise senior executives on high-impact communications, exercising sound judgment and diplomacy, particularly around change management, business strategy, and media relations. 
• Ability to manage and mentor direct reports, supporting their professional growth and development. 
• Master’s preferred. 
• Familiarity with S&P Dow Jones Indices.