Event Content Manager

Ace Hardware

Ace Hardware is the largest retailer-owned hardware cooperative in the world with over 5,500 locally owned and operated hardware stores in approximately 70 countries. Headquartered in Oak Brook, Ill., Ace and its subsidiaries operate an expansive network of distribution centers in the U.S. and have distribution capabilities in Ningbo, China; and Santa Catarina, Mexico. Since 1924, Ace has become a part of local communities around the world and known as the place with the helpful hardware folks.

https://www.acehardware.com/


Position Details

Event Content Manager
Job
Full-time
Office/WFH
100% remote
3/10/2025
Northern Illinois
Oak Brook, IL

The Event Content Manager drives the strategy and execution of Ace Hardware’s premier meetings and events. This role guides creative production and content development, including event themes, agendas, video and PowerPoint creation, visual identity, set design, speaker and entertainment selection, and overall planning. Collaborating with Executive Leadership, cross-functional teams, and agency partners, this role delivers events, content, and communications that align with business goals and engages Ace Retailers and Corporate Employees.

Responsibilities:

  • Strategize, develop, and lead high-profile live and virtual company events, including General Sessions, Leadership Conferences, internal employee events, and Town Halls. 
  • Own end-to-end programming, from concept to execution, including agenda development, PowerPoint creation, video and content scripting, speaker sourcing, vendor coordination, and budget management to deliver “meeting excellence”. 
  • Partner with the Director of Events & Internal Communications, executive leadership, and key business partners to translate complex business objectives into impactful experiences for internal and external audiences. 
  • Manage and execute communications projects to support key business initiatives with responsibility for developing strategies and tactics to communicate to a broad range of internal audiences (retailer and employee). 
  • Work collaboratively with in-house teams: Communications, PR/Media Relations, Travel/Conventions Team, Indirect Procurement, Marketing/Sales, etc. to prepare and manage event communications and planning. 
  • Lead various aspects of event planning: speaker recruitment & management, vendor & speaker booking, budgeting, contract negotiation, meeting logistics, staffing coordination, presentation and materials support, on-site event management, and pre- & post-event communications, surveys and reporting. 
  • Maintain a master calendar of key events to ensure adequate planning and optimal scheduling; identify and manage conflicts and timing issues; create event timelines for everyone involved and manage multiple projects and deadlines simultaneously.

Required Skills:

  • Bachelor’s degree in a job-related area 
  • Min 7 years of communications, marketing, public relations or event planning experience. 
  • Experience guiding strategy and overseeing execution of corporate communications. 
  • Thorough knowledge of corporate communication, marketing and branding principles. 
  • Knowledge of planning various types of events and professionally working with high-profile speakers, industry best-practices, and managing service providers, with a proven track record of producing high-quality events. 
  • Understanding of creative workflow process including project initiation and kickoff, execution, approvals, production, proofing, tracking and archiving. 
  • Strong critical thinking skills and the ability to identify communication opportunities. 
  • Excellent organizational and project management skills with keen eye for detail. 
  • Demonstrated ability to develop and leverage relationships; effectively influence and negotiate with internal partners. 
  • Understanding of design principles and ability to partner with and inspire artists and copywriters. 
  • Collaborative attitude. Experience with speech writing and speech coaching. 
  • Exceptional verbal and written communication skills. 
  • High level of professionalism, maturity, emotional intelligence and relationship building skills. 
  • Willing and able to travel as needed for events, venue site visits, and video production shoots. 
  • Ability to work in-person at the Ace Corporate office at least three days a weekand for priority meetings with key stakeholders.

Compensation Details: $117,900 - $147,100 per year.



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