Director of Operations and Global Sourcing

FMD is currently seeking a Full-time Director of Operations and Global Sourcing to assist with all aspects of client projects. This role is essential in building and strengthening relationships with vendor partners, internal team members and clients. The Director of Operations and Global Sourcing will be responsible for all aspects of operation by examining engineering drawings and specs, estimating, sourcing domestic and off-shore solutions, procurement and execution of all permanent and semi-permanent displays.

Duties and responsibilities:

• Follow all established company SOPs. 
• Gather project requirements and manage all production aspects on behalf of the client, determine best production solution (domestic or off-shore), working with vendors on delivery timetables and maintaining an updated status of assigned projects. 
• Execute projects within contract-specified timelines, according to budget requirements and quality standards. 
• Work with vendors on design and sampling of any new displays, signage or fixtures.
• Coordinate sample production and approval. 
• Continuous sourcing new and reliable vendor partners both domestically and off-shore.
• Partner with vendors to negotiate best pricing, lead-times, and terms. 
• Maintain and manage vendor relationships that foster improved quality and service. 
• Build a knowledge base of suppliers. 
• Continually seeks opportunities to improve customer satisfaction. 
• Review supplier quality performance, make recommendations for improvement or to discontinue current relationship if needed. 
• Provide high-quality customer service, communicating to internal clients with appropriate and relevant status updates. 
• Draft instruction sheets and work with Design for final layout. 
• Approve supplier samples, pre-production materials and finished parts packaging materials and processes. 
• Make pre-production unit if required, to be approved by customer, sales and manger as needed.

Candidate should have:

• Minimum 5+ years of permanent and semi-permanent retail display production experience.
• Proven track record of successful purchasing experience in a manufacturing, client, or agency environment. 
• Experience with vendor negotiations and project management. 
• Advanced proficiency with Microsoft Office software, specifically Excel. 
• Ability to read blueprints and have some construction experience. 
• Self-motivated, dependable, diligent. 
• Must be highly organized, customer focused, problem solver. 
• Demonstrated aptitude in learning new technology for application in a professional environment. 
• Ability to work independently with a drive to continually hit goals and succeed. 
• Client communication and problem-solving experience with a solution-oriented mindset.
• Experience with procurement of retail permanent display, signage, lighting, textiles, plastic, wood and steel construction. 
• Available for travel, including international.

Salary, PTO and Paid Holidays, insurance, bonus and more.