Director of Business Operations

St. Norbert College

As one of the nation's top Catholic liberal arts colleges, St. Norbert enjoys a proud history and a foundation rooted in tradition. When Norbert of Xanten founded the Norbertine order of priests in the 12th century, he could little have imagined the impact his life and mission would have on the world nearly nine centuries later. Today, at St. Norbert College, the spirit of Norbert lives through this modern, bustling riverfront community dedicated to transforming and empowering a new generation of world-changers.

St. Norbert was named one of the 2023 “Best in the Midwest” by The Princeton Review.

St. Norbert was named to the John Templeton Foundation Honor Roll for Character-Building Colleges as a college with exemplary programs that inspire students to lead ethical and civic-minded lives.

In their guide to “America’s Best Colleges,” St. Norbert has been ranked as one of the Best National Liberal Arts Colleges (since 1991).

Over 10 years, St. Norbert has graduated a higher percentage of students on time than any other college or university in Wisconsin. That helps students keep debt down and enter the workplace or grad school faster. Our four-year graduation guarantee is simple: If you don’t graduate in four years, through no fault of your own, we’ll pick up the tab for the remaining courses needed to complete your degree.

St. Norbert College is accredited by the Higher Learning Commission of the North Central Association of Colleges and Schools (HLC).

http://www.snc.edu

Position Details

Director of Business Operations
Job
Full-time
11/27/2024
Northeast Wisconsin
De Pere, WI

St. Norbert College (SNC), a nationally-ranked, private, Catholic, liberal arts college is seeking a Director of Business Operations. This is a business operations position within our marketing and communications department. This is not a marketing role.

This role is pivotal in leading the operational functions of the Marketing and Communications division and facilitating the strategic planning process. The Director ensures efficient management of vendor and partner relationships, contracts, work processes, workflows, and project management. Additionally, the Director will oversee the management of various systems, including project management platforms and SaaS subscriptions. Collaboration with the Chief Marketing Officer (CMO) on budget management, team hiring and onboarding, and the creation and maintenance of reporting dashboards is essential. The role will also play a critical part in strategic planning and mission integration alongside the CMO, College President, and Vice Presidents from key divisions of the college.

St. Norbert College (SNC), a nationally-ranked, private, Catholic, liberal arts college is seeking a Director of Business Operations. This is a business operations position within our marketing and communications department. This is not a marketing role.

This role is pivotal in leading the operational functions of the Marketing and Communications division and facilitating the strategic planning process. The Director ensures efficient management of vendor and partner relationships, contracts, work processes, workflows, and project management. Additionally, the Director will oversee the management of various systems, including project management platforms and SaaS subscriptions. Collaboration with the Chief Marketing Officer (CMO) on budget management, team hiring and onboarding, and the creation and maintenance of reporting dashboards is essential. The role will also play a critical part in strategic planning and mission integration alongside the CMO, College President, and Vice Presidents from key divisions of the college.

The starting salary for this position is $76,000.

Formal supervision exercised over the Manager of Operations and Events.

Required Minimum Qualifications:

Education -

  • Bachelor’s degree in Marketing, Business Administration, or a related field; Master’s of Business Administration is a plus.

Experience and Credentials -

  • Minimum of 7 years of experience in marketing operations, project management, or a related area. 
  • Demonstrated experience in vendor and partner management, contract negotiation, and process optimization. 
  • Demonstrated experience working in and fostering a diverse campus environment or commitment to do so as an employee of St. Norbert College. 

Knowledge, Skills, and Abilities -

  • Strong project management skills with a proven track record of managing complex projects successfully. 
  • Excellent organizational skills and attention to detail. 
  • Proficiency in managing budgets and financial planning. 
  • Ability to build and manage reporting systems and dashboards. 
  • Strong collaboration skills and the ability to work effectively with senior leadership.
  • Exceptional people management skills with a focus on team development and high performance. 
  • Outside experience in non-higher education sectors is highly valued. 
  • A strong understanding of and interest in marketing is a plus. 
  • Expertise in contract negotiation and management is essential. 
  • Experience with CRM systems and marketing automation tools. 
  • Strong analytical skills and the ability to interpret data to inform operational strategies.
  • Experience in higher education is beneficial, but a diverse background with experience in other sectors is highly valued. 
  • Creative thinker with the ability to generate innovative ideas and solutions. 

The college may consider any equivalent amount of credentials, licensures, training, or experience that provides the necessary knowledge, skills, and abilities to perform the duties and responsibilities of this job.

The College offers an outstanding benefits package including health, dental, vision and life insurance; retirement plan; paid time-off and tuition waiver. For more information, please visit: https://www.snc.edu/hr/workinghere.html.


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