Direct Marketing Specialist – Community Giving

United Way of Greater Milwaukee & Waukesha County (UWGMWC) is currently seeking a motivated, independent professional for the position of Direct Marketing Specialist – Community Gifts. This is a seasonal position which begins September 23, 2024, and continues until January 17, 2025.

The Direct Marketing Specialist – Community Giving role is a temporary position that supports UWGMWC staff in soliciting contributions from those in the Community Giving division, Gifts range from $500-$4999. Calls will be made from United Way offices or remotely from home September through January.

DUTIES AND RESPONSIBILITIES:

• Under the direction of Account Manager, Leadership and Community Gifts, make calls to renewal and lapsed donors, approximately 500 calls or 15-20 hours per week. 
• Accurately record pledges, updated contact information and pertinent call notes on UWGMWC documentation. 
• Provide weekly transmittal of information to appropriate staff for timely account maintenance and statement processing. 
• Attend initial training session. 
• Attend weekly meetings with Account Manager, Leadership and Community Gifts

PERSONAL SKILLS:

• Ability to work during afternoon / early evening hours (1pm to 7pm) as needed Monday through Friday. 
• Must be comfortable making calls and soliciting for funds. 
• Must be able to maintain professionalism, sensitivity and compassion with all donors, many of whom are seniors, and are often loyal United Way contributors. 
• Ability to represent United Way of Greater Milwaukee & Waukesha County with a consistently professional phone manner and maintain client confidentiality at all times. 
• Basic skills in Microsoft Word, Excel and Outlook. 
• Affinity with the mission and vision of UWGMWC.

CORE COMPETENCIES:

• Mission-Focused. The top priority for all United Way professionals is to create real social change that leads to better lives and healthier communities. This drives their performance and professional motivation. 
• Relationship-Oriented. United Way professionals understand that people come before process and are astute in cultivating and managing relationships toward a common goal. 
• Collaborator. United Way professionals understand the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement. 
• Results-Driven. United Way professionals are dedicated to shared and measurable goals for the common good, creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact. 
• Brand Steward. United Way professionals are stewards of the brand and understand their role in growing and protecting the reputation and results of the greater network.

EDUCATION AND/or EXPERIENCE:

• High school diploma or general education (GED) with a minimum of 1-2 years of experience in sales, fundraising, campaign, or similar role. 
• Equivalent combination of education and experience.