Creative Media and Design Specialist

Job Purpose –

The Creative Services Project Manageris responsible for the intake of creative projects from internal marketing communication clients, thoughtfully and positively analyzing the project need, managing the project through the creative team workflow, and making sure deadlines, budget, and project expectations are met.

A Day in the Life - 

Project Management (60%):

• Oversee the development of design projects, brochures, ads, presentations, AEM web pages, Eloqua emails, and social media, while ensuring quality is maintained and that corporate identity is reflected properly. 
• Maintain a smooth workflow through design, proofreading, and art direction by providing complete project requirements and communicating job tasks clearly. 
• Provide work estimates, determine schedules, and provide direction to internal and external resources for job completion. 
• Ensure the project is meeting deadlines and budget commitments. 
• Identify and define the roles and responsibilities of the client and CV Creative & Digital COE to qualify the expectations of the client and ensure customer satisfaction for all projects.
• Meet with internal Medtronic clients and designers to determine project goals, then act as a liaison between the client and the creative team to determine the best way to achieve the client’s requirements in the most cost-effective, expeditious manner. 
• Build and maintain positive relationships with clients.

Collaboration (30%):

• Develop relationships across the organization and foster a collaborative and inclusive work environment; use relationships to align others around goals. 
• Engage with cross-functional partners, marketing, and other internal and external stakeholders to produce relevant, targeted content. 
• Communicate clearly & professionally to share ideas, address issues, drive decision-making, and negotiate to resolve conflicts. 
• Exemplify a culture of creative excellence, accountability, collaboration, and problem-solving.

Quality Control (10%):

• Ensure accuracy by understanding and applying the master brand guidelines, creative process, and internal proofing. 
• Drive functional alignment to processes and procedures.

Required Knowledge & Experience:

• Bachelor’s degree in administration, communications, or a related area of study 
• 2+ years of experience working in a project management role, advertising agency or an internal creative department.

Must-Have Skills:

• Strong ability to prioritize, perform and lead in a fast-paced environment. 
• Excellent problem-solving and project management skills. 
• Strong client relations, and customer service skills. 
• Excellent organizational, time management, and delegation skills. 
• Demonstrate initiative and teamwork. 
• Ability to quickly learn new concepts and adapt to a changing environment. 
• Excellent interpersonal skills: communication, listening, collaboration, and negotiation. 
• Experience with Microsoft Office (i.e., Powerpoint, Word, Excel, and Teams).

Nice-To-Have Skills:

• Experience gathering metrics and data to organize plans, inform decision-making, track progress, and make needed adjustments. 
• Experience navigating end-to-end creative process. 
• Expertise in content formats and channels to best reach different audiences 
• Experience in the medical device, healthcare, or other highly regulated industry. 
• Knowledge of project management software such as Infowit, Workfront or BaseCamp. 
• Experience with measurement tools
• Experience with cloud-based tools such as SharePoint, OneDrive, etc. 
• In-house graphic design industry experience