Communications Specialist

Optum

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

If you are located in Eden Prairie, MN, you will have the flexibility to Work from home and the office in this hybrid role* as you take on some tough challenges.

https://www.optum.com/en/

Position Details

Communications Specialist
Job
Full-time
9/9/2024
Twin Cities Metro
Eden Prairie (Hybrid), MN

Primary Responsibilities:

  • Support Optum Communications’ teams to advance the strategies within the designated line of business (LOB) teams represent Strategic communications counsel, content development and brand guidance for main team communication channels (intranet articles, mass communication) 
  • Edit, review and make recommendations for channel content to ensure AP Style and content clarity before placing approved final content in channels 
  • Oversee projects from start to finish, managing timelines and making sure all aspects of projects are delivered smoothly and on time 
  • Coordinate town hall logistics, including scheduling, distributing invitations, day-of event support and post-event duties 
  • Maintain intranet business pages for designated LOBs
  • Assist with editorial exploration and story mining 
  • Monitor Optum Communications mailbox, coordinating responses 
  • Partner with LOB Communications team to ensure mass communication distribution lists are accurately maintained 
  • Oversee the publication and distribution of digital signage to all Optum geographies 
  • Learn multiple channel platforms for executing, editing and managing projects 
  • Demonstrate excellent people skills

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Bachelor’s degree in mass communications, public relations, English or journalism 
  • 1+ years of corporate communications, public relations or journalism experience 
  • Experience in navigating across a complex organization to find information 
  • Proven excellent attention to detail and ability to meet project deadlines 
  • Demonstrated ability to learn and adapt quickly to new technologies 
  • Proven solid writing and editing skills to effectively collaborate with team members 
  • Demonstrated ability to work independently and as part of a team in a fast-paced environment 
  • Proven solid organizational skills and ability to self-manage projects 
  • Demonstrated creative thinking, the ability to understand the relationships and interconnections among projects, and logistics management are crucial success factors 
  • Proven proficiency with Microsoft programs (e.g., Excel, PowerPoint, Outlook, SharePoint)

Preferred Qualifications:

  • Experience in the health care industry 
  • Demonstrated customer service oriented — listening, understanding and problem-solving skills

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