Account Supervisor, Brand

ABOUT THE JOB

We are seeking a fearlessly creative Account Supervisor to join our expanding brand team. This role is responsible for acting as the day-to-day client contact, actively managing multiple projects and programs both strategically and from a budgetary standpoint. The Account Supervisors at Zeno play an active role in collaborating with the team and mentoring junior staff.

You will succeed at Zeno if you are highly creative, fearless, resourceful, tenacious, and bring expertise in traditional PR as well as a passion for emerging PR tactics. At Zeno, we believe in delivering value and results while building great relationships with clients and your team.

In This Role, You Will:

• Serve as daily client contact, often onsite at their office, acting as agency representative and addressing client issues thoughtfully and effectively. 
• Commit to continuous learning and improvement of leadership skills; set and pursue stretch goals. 
• Consistently produce high quality internal and external communications content. 
• Contribute to business growth through introducing clients to new capabilities, building network of industry contacts and participating in relevant professional organizations. 
• Demonstrate tactical proficiency in media relations, including creating and driving both traditional and social media outreach plans. 
• Play a major role in creation of communications plans and goals; manage against them. 
• Oversee operational performance of accounts, ensuring quality work, deadline and budget adherence. 
• Ability to travel. 
• Build relationships with third-party influencers and internal business partners to meet client needs. 
• Supervise staff by motivating, coaching, consistently providing feedback, holding them accountable and conducting their reviews.

About You:

• At least 5 years of advertising and/or marketing agency experience. Agency experience strongly preferred. 
• Developing and executing communications plans that help achieve client goals is something that you find motivating. 
• Energy is your middle name, you show initiative, and you operate effectively both independently and within a team. 
• People comment on your leadership experience, and your ability to mentor and develop junior talent. 
• Planning and executing events successfully is something that excites you. 
• PR is your passion, and you have 5-6 years of experience in PR. 
• You demonstrate the ability to think strategically, creatively and holistically about client programs. 
• You have a desire to commit to the continuous learning and improvement of your leadership skills, and you want to set and pursue stretch goals. 
• You have earned a Bachelor’s degree. 
• You have proven success in building relationships with members of the media & industry influencers and in driving results for clients. 
• You possess strong presentation skills and experience providing sound strategic counsel to clients and acting as day-to-day contact for clients. 
• You possess the ability to manage account finances, including large projects within a budget.

Pay range: $65,000 to $94,000/year USD.

An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH’s total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.